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Level one-NOC |
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| Asix Global Network Operations Center (NOC) provides round the clock pro-active monitoring, fault reporting and technical assistance to its customers. Our dedicated technical staff is always on standby to provide immediate support and assistance. |
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| Level Two-on Site Support |
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| In case the issue cannot be settled remotely a Reference Ticket is generated on Asix centralized trouble ticketing system and Field Engineers are assigned from the local support centre to reach the client’s location. |
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